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Kozak-Holland, Mark
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24 Sept 2012 - Dealing with Meddling Stakeholders [Ottawa, ON] [Course-260]  $499.00  $399.00 
24 Sept 2012 - Dealing with Meddling Stakeholders [Ottawa, ON]

Managing in the Face of Meddling Stakeholders (Workshop)

The process of gathering and managing requirements can be difficult enough but when stakeholders start to meddle a project can get quickly out of control.

This interactive 1-day workshop probes the difficulties in managing principal stakeholders and the project sponsor through the requirements process and how they can unwittingly compromise the project's success. Using the Titanic project case study, the workshop looks at the project that designed, built, and launched the famous ship through the modern lens of the nine PMBoK Guide knowledge areas.

The workshop reviews the background of how White Star initiated and planned a project to outpace its competition with 3 super liners using the latest in emerging technologies. The sponsor's determination “to create the ultimate passenger experience” became the project mantra. The workshop then analyzes each of the project stages and shows how stakeholder meddling, which started in the requirements gathering process, caused continual problems for the naval architects. Their inability to control the meddling led to compromises which in turn led to serious flaws in a supposedly "perfect ship" — a ship considered so safe that it did not even need a full complement of lifeboats. With the safety systems compromised, the probability of a disaster increased substantially.

Workshop participants will be given a chance to use their skills to tackle the difficult project management dilemma of interfering stakeholders. Through interactive exercises, the workshop participants will also assess the risks through the various project stages and how these were managed by the project team. 

This workshop also explains how people gained the perception that the ship was practically unsinkable. This caused complacency during the early days of the ship's operations, allowing major mistakes to be made which led to the disaster. All of these disastrous compromises and mistakes were fully avoidable. They resulted in a collision that put an end to the ship on its maiden voyage and cost many lives.

Participants will learn how the lessons learned from Titanic’s project and disaster can be applied to projects today. The workshop juxtaposes the Titanic case study and modern projects so that we can learn from the disaster how:

  • non-functional requirements can get overshadowed by functional requirements,
  • executive sponsors can unwittingly compromise the project,
  • architects can fail to stand by principles when under pressure,
  • testing can get compromised when the schedule slips,
  • over confidence in the project can invalidate some project stages.

Entertaining and full of intriguing historical details, the workshop helps project managers see the impact of decisions similar to the ones that they make every day.

 

Cost:

$499 per attendee (plus H.S.T. for Canadian residents, no tax for residents of the USA).  $100 early bird discount for those registering before October 31, 2012. 

PLUS:  All attendees will receive an in-class workbook containing copies of the presentation materials and a copy of the newly-published book Project Management Blunders: Lessons from the Project that Built, Launched, and Sunk Titanic (a $34.95 value!)

 

Credit:

And that's not all...

Participants in this course will earn 8 IIBA CDUs, or 8 PMI PDUs towards their recertification.

 

Date/Time:

September 24, 2012 from 8:30 am to 5:00 pm EST (GMT-5h).

 

Location:

The course will be held in Ottawa, Ontario, Canada.

 

Logistics:

Registrants will receive a confirmation email once their payment has been processed.  Closer to the date of the teleconference, another email will be sent with details including directions to the venue, parking details, and hotel booking information.


About the Instructor

Photo: Mark Kozak-Holland

Mark Kozak-Holland

As the founder behind the “Lessons from History” series, Mark Kozak-Holland brings years of experience as a consultant who helps Fortune-500 companies formulate projects that leverage emerging technologies. Since 1985 he has been straddling the business and IT worlds, making these projects happen. He is a Project Management Professional (PMP), a certified business consultant, the author of several books, and a noted speaker. As a historian, Kozak-Holland seeks out the wisdom of the past to help others avoid repeating mistakes and to capture time-proven techniques.

Author(s):  Mark Kozak-Holland
Format:  Classroom
Length:  1 Day
Publication Date:  24 Sept 2012
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